There are two types of rentals we provide: weekday and weekend rentals.

In case of a weekday booking, we offer our equipment for a period of up to 24 hours without any surcharge.

In case you realize you require a longer rental period we can offer every consecutive 24 hours for a discounted rate of 60% of a daily rental cost.

In case of a weekend booking, we provide you with the equipment for the length of both weekends, with a pick up day on Friday, any time from 9 AM to 6 PM, and a return day on Monday, any time from 8 AM to 6 PM.

For both types of rentals the price is as specified on the item of your choice.

Yes, we are happy to provide you with delivery and setup service for both weekday or a weekend rentals.

If you are located in Kitchener-Waterloo Region, Cambridge, Guelph, or vicinity we can provide you with a complimentary delivery service.

If you are located outside of the specified area, we may be able to deliver your order to you at an additional cost. You can contact us to see if we can make a delivery and to calculate its' cost. Our discounted delivery map for the season of 2024 can be seen below:

Setting up your order may take certain time and thus we may need to charge you a little fee of 30$ per item that requires set up to set them up. Please contact us for more information.

We suggest that you book for your event as much in advance as you can, thus you can easily ensure that you will have everything for the event you need.

But no worries here, we have got a huge variety of equipment for you to choose from, which we suggest you book at least one week prior to your event, so we can properly clean, sanitize, and fully prepare your equipment for you, and be sure we have everything you need in stock.

Certainly!
Here, at Happy Party Rentals, we take pride in being a part of your memorable occasions.

And guess what? We know from experience, that a memorable event doesn't always have to be a massive one.

So despite the size of your celebraion we want you to save on it, that's why we have created different bundles and packages to suit events of all sizes.

But here's the exciting part: the larger your event, the greater your savings become!

Please refer to the Packages tab to learn more!

Yes, our cancelation policies differ depending on what you are booking with us.

1. Bouncy Castles.
In case of harsh weather conditions, like wind, rain, snow, or cold, we offer a fully refundable cancelation or no-fee rescheduling. In other cases, partial reimbursement or paid reschedulings are to be reviewed on individual basis.

2. Bumper Cars, Food Machines, Arcade Games.
We may be able to offer fully refundable cancellations if we are notified one week in advance of event. In case of shorter notice, we will be happy to discuss conditions of partial reimbursements or free rescheduling.

General Rules:
We are here to serve you better, so feel free to reach out to us with your questions concerning cancelations or reschedulings. Our customer service team will be happy to assist you with your case and it's specifics.

We are here to help you make your dreams come true.

If you have any seconds thoughts, doubts or any concerns before or after you book please feel free to reach out to us using our Contact Us form and we will do our best to answer your questions and accomodate your changes.

And do not worry, we are happy to accomodate timely changes to your order absolutely free of charge.

We rent pretty much anything for your child's party, and so much more for you to also have fun and enjoy your special events.

Please see our Services sections for more information on services we provide and all the prices.

Whenever you are booking, we will always give you some instructions and advice on what you will need to pick up the equipment, but here is a short answer you may want to know prior to booking.

Most residential equpment pieces, like residential bouncy castles, regular food machines, and small arcade games are designed to fit into the trunk or interior of a small sedan or a hatchback. So, anything from a size of Nissan Micra or a Mini Cooper will be pretty much enough for a couple of equipment pieces.

Larger equipment, like commercial bounncy castles, commercial food machines, ice cream machines, and bumper cars is not going to fit in small cars mentioned above, so depending on the size of your booking, we would suggest coming in an SUV or a pick-up truck.

For other oversized equipment, like jumbo castles, or just large orders, we may suggest to order delivery or come in a van or a larger truck to fit it all in.

The installation process for both residential and commercial bouncy castles is super straightforward. You just need to follow these three simple steps:

1. Find a smooth plain spot in the place you plan to install the bouncy castle. Make sure the ground is clear of debris and sharp objects.
2. Roll out the bouncy castle from the bag and stretch it into a rectangular form using its' corners.
3. Hook up the air pump to the air funnel and turn it on.

You are all set! Now wait for 5 minutes and your bouncy castle is ready to have fun on.

You can do all the steps above all by yourself for both residential and commercial bouncy castles.
But we would suggest you use some help for the commercial castles as they are bigger and heavier, so you might risk injuring yourself if you do it alone.

Our machines are super easy to operate, even if it is your first time, so you can do it all yourself.

There are some specifics things to know before you operate certain machines, so we are going to show you operation steps and general rules when you come for the pick up.

Also, after you pick up the equipment, we are going to send you an email with file containing pictured instructions for your machine.

Depending on the type of the equipment you are renting you will be charged a small security deposit amount when you come for the pick up of the equipment.

The amount of security deposit you will be required to pay will vary depending on the size and total price of your booking.

Once the equipment is returned and inspected the deposit sum will be reimbursed to you immediately.

You are never going to be charged for any damage which falls under the cateory of equipment wear and tear. Here are all the damages, which fall under wear&tear category:

1. Discolouring and/or paint cracking on any equipment.
2. Equipment loosing power or battery life time, because of regular use.
3. Change in visual appeal of equipment caused by regular use.
4. Equipment malfunction(s), caused by production mistake.

And here are the damages, which would NOT fall under wear&tear category, and applicable charges:

1. Discolouring and/or paint cracking on any equipment, caused by improper use and/or transportation - 20% of the security deposit.
2. Exposing equipment to harsh weather conditions, unless allowed by equipmen instructions - up to 30% of the security deposit.
3. Change in visual appeal of equipment caused by food, beverage, and/or blood stains - up to 30% of the security deposit.
4. Equipment loosing power or battery life time, caused by use of unsuitable charger/power cords - 50% of the security deposit.
5. Complete destruction or return of equipment, which can no longer be used or rented out - up to 100% of the security deposit.

There are a couple of ways for you to learn more about us.
The first step we suggest is for you to navigate to our About Us section and learn our origin story and some reason why we think you may want to consider us as your party rental provider.
After that part is done, we invite you to read our FAQ sections for some of the most asked questions.
And finally, if you want us to be sure in our trustworthiness and sucesses, we invite you to follow one of these links to read some of our reviews on Google Maps and Yelp.

Sure!
We would be happy to hear back from you, describing your experience with us!

To give us a review or suggest a solution please feel free to navigate to our Google or Yelp pages.
If you want to directly chat with us regarding any questions you may have, please navigate to the Contact Us section of this website and we will respond you via emal withing a couple of hours.

We are located in Northern Waterloo, so we mainly focus on Kitchener-Waterloo, Cambridge, and Guelph areas.
But no worries, we are happy to provide services and deliveries to people outside of our service area, just contact us before booking for more information?

Here are some of the best ways to reach us:

1. Email: kw.happy.party.rentals@gmail.com 2. Cell: +1 - 548 - 398 - 1558 3. Come chat with us: